Legal Notice

This Legal Notice provides information about the business responsible for operating the Avoreya online store and website.

1. Business Operator

2. Website Ownership and Operation

The Avoreya website and online store are operated by the legal business identified above.

Avoreya is the trading or brand name used to market and sell products through this website. Avoreya should not be treated as the legal business name unless that exact name appears on the relevant business-registration documents.

3. Ecommerce Platform

This online store is powered by Shopify. Shopify provides the ecommerce technology that enables us to display products, receive orders, process transactions, and operate our online store.

Certain website, checkout, payment, security, hosting, and data-processing functions may be provided by Shopify and other approved service providers.

4. Contact Information

For questions about Avoreya, our products, orders, deliveries, returns, policies, or this website, contact us through our Business email.

When contacting us regarding an order, please include your full name, order number, and a clear explanation of your request.

5. Products and Services

Avoreya sells the products displayed and made available through our online store.

We aim to provide accurate product names, descriptions, photographs, dimensions, specifications, prices, availability, and delivery estimates.

Minor differences may occur because of screen settings, lighting, photography, manufacturing variations, packaging updates, or product improvements.

Customers should review the complete product description, price, shipping information, instructions, compatibility information, and applicable restrictions before placing an order.

6. Prices and Payment

Product prices and applicable shipping charges are displayed on the website or during checkout before an order is submitted.

The final amount shown during checkout may include the product price, shipping fees, discounts, taxes, duties, or other applicable charges.

Available payment methods will be displayed during checkout. Payments may be processed by independent payment providers and may be subject to their own terms and privacy practices.

Currency-conversion charges, international transaction fees, and other charges imposed by a customer's bank or payment provider are outside Avoreya's control.

7. Order Processing and Delivery

Orders are generally processed and shipped within 2 to 3 business days after payment has been successfully confirmed.

After shipment, estimated delivery is generally 7 to 15 business days.

Processing and delivery times are estimates and may be affected by public holidays, customs clearance, carrier delays, weather, remote destinations, incorrect customer information, or other circumstances outside our reasonable control.

Additional details are provided in our Shipping Policy.

8. Returns and Refunds

Eligible return requests must be submitted within 14 business days from the date the order is marked as delivered.

Return eligibility, exclusions, return shipping, damaged items, refunds, and exchanges are governed by our Return and Refund Policy and applicable consumer law.

To request assistance, contact us through our Business email.

9. Customer Responsibilities

Customers are responsible for:

• Providing complete and accurate billing, shipping, contact, and payment information.
• Reviewing product descriptions and order information before completing checkout.
• Confirming that the products ordered are suitable for their intended purpose.
• Following any product instructions, warnings, restrictions, or safety information.
• Contacting Avoreya promptly regarding an order error, delivery issue, or damaged product.

10. Intellectual Property

Unless otherwise stated, the content displayed on this website, including the Avoreya name, logo, graphics, text, photographs, product presentations, videos, icons, designs, and website layout, is owned by or licensed to Avoreya.

Website content may be viewed and used for personal, non-commercial shopping purposes only.

You may not copy, reproduce, distribute, modify, republish, sell, scrape, download, or commercially exploit our content without prior written permission.

Third-party trademarks, product names, images, and other intellectual property remain the property of their respective owners.

11. Accuracy of Website Information

We take reasonable steps to keep the information on our website accurate and current.

However, product details, prices, inventory, promotions, shipping availability, and other information may occasionally contain errors or become outdated.

We reserve the right to correct errors, update information, or cancel an affected order where an obvious pricing, availability, or product information error has occurred.

If an order is cancelled after payment has been received, an appropriate refund will be issued to the original payment method.

12. Website Availability

We do not guarantee that the website will always be available, uninterrupted, secure, or free from technical errors.

The website or certain functions may be temporarily restricted or unavailable because of maintenance, updates, technical problems, security requirements, or matters outside our reasonable control.

13. Third-Party Services and Links

Our website may contain links to or integrations with third-party services, including payment providers, shipping carriers, social-media platforms, analytics providers, and other technology services.

These third-party services operate independently and may be governed by their own terms, privacy policies, and security practices.

Avoreya is not responsible for third-party content, services, availability, or practices that are outside our reasonable control.

14. Personal Information

Personal information collected through the Avoreya website is handled in accordance with our Privacy Policy and applicable data-protection requirements.

Information may be shared with service providers where reasonably necessary to process payments, fulfil orders, deliver parcels, prevent fraud, provide customer support, operate the website, and comply with legal obligations.

Questions or privacy requests may be submitted through our Business email.

15. Liability

To the maximum extent permitted by applicable law, Avoreya is not responsible for indirect, incidental, special, or consequential losses resulting from website interruptions, third-party services, customer misuse, inaccurate information submitted by a customer, or circumstances outside our reasonable control.

Nothing in this Legal Notice excludes, restricts, or limits any consumer guarantee, statutory remedy, or other right that cannot legally be excluded or limited.

16. Governing Terms and Policies

Use of this website and purchases made through Avoreya are also governed by the following policies:

• Terms of Service.
• Privacy Policy.
• Shipping Policy.
• Return and Refund Policy.

If a provision of this Legal Notice conflicts with a mandatory consumer right, the applicable mandatory legal requirement will take priority.

17. Governing Law

This Legal Notice and the operation of the Avoreya website are governed by the applicable laws of Malaysia, without excluding any mandatory consumer rights that may apply to customers in their country or region.

18. Changes to This Legal Notice

We may update this Legal Notice to reflect changes to our business, website, services, legal information, or regulatory obligations.

The latest version will be published on this page with an updated revision date.

19. Contact Us

For questions regarding this Legal Notice, our website, products, policies, or your order, please contact:

Avoreya Customer Support
Business email

Please include your full name, order number where applicable, and a clear description of your enquiry.