Terms of Service

Welcome to Avoreya. These Terms of Service govern your access to and use of our website, products, services, and online store.

Throughout these Terms, the words “Avoreya,” “we,” “us,” and “our” refer to Avoreya. The words “you” and “your” refer to any visitor, customer, or other person who accesses or uses our website or services.

By visiting our website, placing an order, or using any part of our services, you agree to be bound by these Terms of Service and any additional policies referenced on our website.

If you do not agree to these Terms, you must not use our website or purchase our products.

1. Eligibility

By using our website, you confirm that you have reached the legal age of majority in your place of residence or that you are using the website with the permission and supervision of a parent or legal guardian.

You must have the legal capacity to enter into a binding agreement and provide accurate information when placing an order.

2. General Conditions

We reserve the right to refuse service, cancel an order, restrict access, or terminate an account where reasonably necessary, including in cases of suspected fraud, abuse, unlawful activity, payment disputes, policy violations, or security risks.

You may not use our products, services, or website for any unlawful or unauthorized purpose.

You must not transmit viruses, malware, malicious code, automated attacks, or any material designed to interfere with the operation or security of our website.

3. Product Information

We aim to display product descriptions, specifications, images, colors, dimensions, availability, and other information as accurately as reasonably possible.

However, the appearance of colors and other product details may vary depending on your device, screen, lighting, manufacturing batch, or other factors.

Product packaging, materials, accessories, and minor design details may be updated without notice, provided that the product continues to perform its intended primary function.

You are responsible for reviewing the product description, sizing, compatibility, instructions, restrictions, and other relevant information before purchasing.

4. Prices and Currency

Product prices are displayed in the currency shown on our website or during checkout.

Prices may change without notice. A price change will not affect an order that has already been accepted and paid, unless an obvious pricing error has occurred.

Discounts, promotional prices, bundles, gifts, and free-shipping offers may be subject to separate conditions, eligibility requirements, product availability, and expiration dates.

Depending on your location and payment method, your bank or payment provider may charge currency conversion, international transaction, or other fees. These charges are not controlled by Avoreya.

5. Orders

Placing an order does not automatically guarantee acceptance. Your order is subject to payment authorization, product availability, fraud screening, shipping availability, and acceptance by Avoreya.

We reserve the right to reject, limit, or cancel an order where reasonably necessary, including when:

• A product is unavailable or out of stock.
• The price or product information contains an obvious error.
• Payment cannot be authorized or verified.
• Fraudulent, abusive, or suspicious activity is detected.
• The shipping address is incomplete or unsupported.
• The order violates these Terms or applicable law.

If we cancel an order after payment has been received, we will issue an appropriate refund to the original payment method.

6. Billing and Account Information

You agree to provide current, complete, and accurate billing, shipping, contact, and payment information for all purchases.

You are responsible for promptly updating your information when necessary so that we can process your order and contact you regarding your purchase.

You confirm that you are authorized to use the payment method submitted during checkout.

7. Payment

Payment must be completed using one of the payment methods available during checkout.

Payments may be processed by independent third-party payment providers. By submitting payment information, you may also be subject to the applicable payment provider’s terms and privacy practices.

Avoreya does not guarantee that every payment method will be available in every country, currency, or transaction.

8. Shipping and Delivery

Orders are generally processed and shipped within 2 to 3 business days after payment has been confirmed.

After shipment, estimated delivery is normally 7 to 15 business days.

Processing and delivery times are estimates and may be affected by public holidays, customs procedures, weather, carrier delays, remote locations, incorrect delivery information, or events outside our reasonable control.

Complete shipping conditions, tracking information, delivery responsibilities, customs information, and delay procedures are explained in our Shipping Policy.

9. Returns, Refunds, and Exchanges

Eligible return requests must be submitted within 14 business days from the date the order is marked as delivered.

Returned products must satisfy the eligibility requirements described in our Return and Refund Policy.

Certain products may be non-returnable for hygiene, safety, customization, digital-delivery, final-sale, or other legitimate reasons stated in the product description or Return and Refund Policy.

Refunds, replacements, exchanges, return shipping costs, damaged products, and incorrect items will be handled according to our Return and Refund Policy and applicable consumer law.

10. Order Changes and Cancellations

Contact us as soon as possible if you need to cancel an order or change your delivery information.

We cannot guarantee that changes or cancellations can be completed after an order has entered processing or has been shipped.

Once an order has shipped, it may need to be handled under our Return and Refund Policy.

11. Promotions and Discount Codes

Promotional offers and discount codes may be subject to specific terms, eligibility requirements, minimum order values, product exclusions, usage limits, and expiration dates.

Unless otherwise stated:

• Discount codes cannot be combined.
• Discounts cannot be applied after an order has been completed.
• Promotions have no cash value.
• Promotions may be changed or withdrawn where legally permitted.
• Returns may reduce or remove promotional eligibility.

We may cancel or reject promotional use involving fraud, manipulation, duplicate accounts, resale abuse, or other misuse.

12. Intellectual Property

Unless otherwise stated, all content available through Avoreya, including our brand name, logos, graphics, product photography, designs, website layout, text, videos, icons, and other materials, is owned by or licensed to Avoreya and is protected by applicable intellectual-property laws.

You may access and use our website only for personal, non-commercial shopping purposes.

You may not reproduce, distribute, modify, republish, sell, scrape, download, imitate, or commercially exploit our content without prior written permission.

13. Reviews, Feedback, and Submissions

When you submit a review, photograph, video, suggestion, comment, or other content to Avoreya, you confirm that:

• You own the content or have permission to submit it.
• The content is accurate and based on your genuine experience.
• The content does not violate another person’s rights.
• The content is not unlawful, misleading, abusive, or defamatory.
• The content does not contain malware or harmful code.

You grant Avoreya a non-exclusive, worldwide, royalty-free right to use, reproduce, edit, display, publish, and share the submitted content for customer service, marketing, operational, and promotional purposes, subject to applicable law.

We may remove or decline to publish content that violates these Terms.

14. Prohibited Uses

You must not use our website or services to:

• Violate any applicable law, regulation, or third-party right.
• Commit fraud or submit false payment or identity information.
• Interfere with the security or operation of the website.
• Collect customer or website data without authorization.
• Use automated bots, scrapers, crawlers, or extraction tools.
• Upload malicious software or harmful code.
• Impersonate another person or misrepresent your identity.
• Attempt unauthorized access to accounts, systems, or information.
• Use our content or products for unlawful commercial activity.
• Harass, threaten, abuse, or harm another person.

We may suspend or terminate access where prohibited activity is detected.

15. Third-Party Services and Links

Our website may use or link to third-party services, including payment providers, shipping carriers, analytics services, social platforms, and ecommerce technology providers.

These third parties operate independently and may have their own terms, conditions, and privacy policies.

Avoreya is not responsible for third-party websites, services, content, or practices that are outside our reasonable control.

16. Personal Information

Personal information submitted through our website is handled according to our Privacy Policy and applicable data-protection requirements.

Information may be processed by service providers that help us operate our store, process payments, fulfil orders, prevent fraud, provide customer support, and improve our services.

17. Availability and Website Errors

We do not guarantee that the website will always be available, uninterrupted, secure, or free from technical errors.

We may update, suspend, remove, or modify parts of the website or services when reasonably necessary for maintenance, security, legal compliance, or business operations.

We reserve the right to correct typographical errors, pricing errors, inaccuracies, or omissions and to update information where reasonably necessary.

18. Disclaimer of Warranties

To the maximum extent permitted by applicable law, the website and services are provided on an “as available” basis.

We do not make warranties beyond those expressly stated in the product description, these Terms, our published policies, or warranties that cannot legally be excluded.

Nothing in these Terms excludes or limits any mandatory guarantee, warranty, remedy, or consumer right that applies under relevant law.

19. Limitation of Liability

To the maximum extent permitted by applicable law, Avoreya will not be liable for indirect, incidental, special, punitive, or consequential losses arising from your use of the website or products where such liability may legally be limited.

This may include loss of data, revenue, profits, opportunities, goodwill, or anticipated savings.

Where liability cannot be completely excluded, Avoreya’s liability will be limited only to the extent permitted by applicable law.

Nothing in these Terms limits liability that cannot legally be limited, including mandatory consumer rights or liability arising from fraud or other matters that applicable law does not permit us to exclude.

20. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses, claims, liabilities, and reasonable expenses arising directly from your unlawful use of our website, your violation of these Terms, or your infringement of another person’s rights.

21. Termination

These Terms remain effective unless terminated by you or Avoreya.

You may stop using our website at any time.

We may suspend or terminate your access if we reasonably believe that you have violated these Terms, engaged in unlawful or abusive activity, created a security risk, or caused harm to Avoreya or another person.

Any obligations and liabilities that arose before termination will continue where appropriate.

22. Severability

If any part of these Terms is found to be unlawful, invalid, or unenforceable, that part will be enforced to the maximum extent permitted or removed where necessary.

The remaining sections will continue to remain valid and enforceable.

23. No Waiver

A failure or delay by Avoreya in enforcing any part of these Terms does not mean that we waive our right to enforce that or any other part later.

24. Entire Agreement

These Terms, together with our Privacy Policy, Shipping Policy, Return and Refund Policy, and other policies displayed on our website, form the agreement between you and Avoreya regarding your use of our store and services.

25. Governing Law

These Terms are governed by the applicable laws of [insert Avoreya’s business jurisdiction], without excluding any mandatory consumer rights that apply in the customer’s place of residence.

26. Changes to These Terms

We may update these Terms from time to time to reflect changes to our services, operations, policies, or legal obligations.

The latest version will be published on this page with an updated revision date. Your continued use of the website after changes are published means that you accept the revised Terms to the extent permitted by law.

27. Contact Us

For questions about these Terms of Service, your order, or our store, please contact:

Avoreya Customer Support
Business email

Please include your name, order number where applicable, and a clear description of your question or concern.